Refund Policy and Refund Form

No exchanges or returns will be accepted after 14 days from original date of purchase.

Please contact our Customer Service representatives at handmadeknifejapan@gmail.com

Merchandise can only be returned if it is in its original packaging and condition.

Items purchased may be returned for exchange or credit towards a future purchase.

If upon return, items are found to be damaged, they will not be accepted or credited.

Placing an order indicates your acceptance of our return policy.

Left handed knives are not eligible for return or exchange.

Import orders, special orders and clearance items are not eligible for return or exchange.

Download Sample Cancellation Form